This Privacy Policy describes how the Wahi Sokoni application collects, uses, and protects user information.
1. Information We Collect
- Full name
- Phone number
- Email address
- Delivery location (GPS or manually entered address)
2. How We Use Information
- Create and manage user accounts
- Process and deliver orders
- Communicate with users regarding their orders
- Improve app functionality and user experience
3. Location Data
Our app may access your location to provide accurate delivery services. Location data is only used while the app is in use and is not shared without consent.
4. Payments
All payments are made in cash upon delivery. The app only displays the total amount including delivery fees and does not process or store any payment information.
5. Data Sharing
We respect your privacy and do not sell, trade, or rent your personal information to third parties.
Your information may only be shared in the following limited situations:
- Delivery Fulfillment: Your name, phone number, and delivery address may be shared with delivery personnel strictly for the purpose of completing your order.
- Service Providers: We may use trusted third-party services (such as hosting or database services) to operate the app. These providers are only given access to the information necessary to perform their functions and are required to keep your data secure.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
We ensure that any data shared is limited to what is necessary and used only for its intended purpose.
6. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.
- Secure Communication: All data transmitted between the app and our servers is protected using secure encryption (HTTPS).
- Access Control: Access to user data is restricted only to authorized personnel who need it to operate and improve the service.
- Data Storage Protection: We store data on secure servers and apply measures to prevent unauthorized access, alteration, or disclosure.
- Account Protection: Users are responsible for maintaining the confidentiality of their account credentials.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security but continuously work to improve our systems.
7. User Rights
Users can update or delete their account information by contacting support or clicking this link Delete data
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page.
9. Contact Us